REFUND & RETURN POLICY

Refund & Return Policy – Mayahenryjewelers

We stand behind our products with a 90-Day Money-Back Guarantee.

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1. Returns

You may return your product within 90 days of delivery.

Conditions:

• Item must be unused or in good condition
• Original packaging preferred

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2. Refunds

Once we receive your return:

• Refunds are processed within 5–10 business days
• Refunded to original payment method

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3. Damaged or Defective Items

If your item arrives damaged:

• Contact us within 48 hours
• We will replace or refund at no cost

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4. Non-Returnable Items

For hygiene reasons, some used personal care items may not be eligible unless defective.

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5. Return Shipping

• Customer is responsible unless item is defective

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6. Contact

📧 info@mayahenryjewelers.co.za